Jo's Coffee Home 

Payment Policy
Effective Date: 05/23/24
Thank you for choosing Jo’s Coffee Home. This Payment Policy outlines the terms and
conditions regarding payments for purchases made through our website
joscoffeehome.com .
1. Payment Methods
We accept the following payment methods:
 Credit/Debit Cards: Visa, MasterCard, American Express, Discover
 PayPal
 Apple Pay
 Google Pay
2. Payment Terms
 Immediate Payment: Payment must be received at the time of purchase. Orders
will not be processed until payment is confirmed.
 Currency: All prices and transactions are in USD.
3. Payment Processing
 Secure Transactions: We use secure payment gateways and encryption to
ensure the safety of your payment information. Your credit card information is
processed through a secure system and is not stored on our servers.
 Order Confirmation: Upon successful payment, you will receive an email
confirmation with your order details and receipt.
4. Billing Information
 Accurate Information: Customers must provide accurate billing information,
including name, address, and payment details. Incorrect information may result in
delays or cancellations of orders.
 Verification: We reserve the right to verify the information provided before
processing any order to prevent fraud and unauthorized transactions.
5. Failed Transactions
 Payment Issues: If your payment is declined or fails for any reason, please
ensure that your billing information is correct and contact your payment provider
for assistance. You may also contact our customer service team at
admin@joscoffeehome.com for support.

 Order Cancellation: Orders with unresolved payment issues will be canceled if
payment is not received within 48 hours.
6. Refunds and Credits
 Refund Policy: Please refer to our Return and Refund Policy for details on how
refunds are processed.
 Processing Time: Approved refunds will be processed within 1-2 days and
credited back to the original payment method.
 Partial Refunds: In cases of partial refunds, the amount will be calculated based
on the products returned and any applicable shipping fees.
7. Taxes
 Sales Tax: Applicable sales tax will be added to orders based on the shipping
address. Tax rates are determined by the local tax authority and may vary.
 Import Duties: For international orders, customers are responsible for any
import duties, taxes, or customs fees that may apply upon delivery.
8. Disputes
 Payment Disputes: If you believe there is an error in your billing, please contact
us immediately at admin@joscoffeehome.com We will investigate and resolve
any issues as quickly as possible.
 Chargebacks: We take chargeback fraud seriously. Any fraudulent chargebacks
will result in immediate termination of your account and potential legal action.
9. Contact Us
If you have any questions or concerns about our Payment Policy, please contact us:
 Email: admin@joscoffeehome.com
Thank you for choosing Jo’s Coffee Home We appreciate your business and are
committed to providing you with a secure and seamless payment experience.